Returns & Exchanges

At Minuman, we take pride in the freshness and quality of our beverages, offering a 7-day return policy for any unopened or damaged items. Due to the perishable nature of our products, we ensure a swift resolution process to maintain your satisfaction.

Return Process

• 1.
  Initiate Request

  Contact our support team within 7 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Quality Verification

  Provide clear photographs of the product, including the batch code and any visible damage or quality concerns.

• 3.
  Return Authorization

  Once approved, we will provide a return shipping label or schedule a pickup for the items in their original packaging.

• 4.
  Refund or Replacement

  After inspecting the returned goods, we will issue a full refund to your original payment method or dispatch a fresh replacement immediately.