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Frequently Asked Questions

Everything you need to know about our premium beverage delivery service.

How do you ensure the drinks stay cold during shipping?

We use specialized thermal-insulated packaging and medical-grade cold packs to ensure your beverages arrive at the optimal temperature.

What is your policy on damaged glass bottles?

If your order arrives with any breakage, please take a photo and contact us within 24 hours. We will issue a full refund or send a replacement immediately.

Do you offer international shipping for your beverages?

Currently, we only ship within the continental United States to ensure product freshness and comply with liquid transport regulations.

Are your products organic and sustainably sourced?

Yes, Minuman partners exclusively with farmers and producers who prioritize organic ingredients and sustainable harvesting methods.

Is there a minimum order requirement for delivery?

There is no minimum order size, but we offer free shipping on all orders over $50.

How can I track the status of my beverage delivery?

Once your order is dispatched, you will receive an email with a tracking number linked to our real-time delivery portal.